JonBart.com ™

Found a wonderful application and service today that will allow me to provide remote help and support to those near and far who request computer assistance from me.

The website is CrossLoop.com and the first thing you’ll notice is that they give you the logins and the software for free, that allows you to create “sessions” from the people who request help to the person giving the help. It all looks very secure, very fast, and very easy.

“CrossLoop’s underlying technology was created to simplify the process of securely working with others located in different physical locations across diverse network environments. CrossLoop enables you to see the screen and control the mouse and keyboard on a remote computer. It is as if you are working side by side at the same PC. CrossLoop is a powerful productivity tool that enables you to quickly collaborate in with anyone in the world.”

So, if you request help from me, you’d just browse over to my user page and see how I’ve given help before, and either make an account or just download the software and send me the access code you get so I can log into your session. Or, I could give you my name and access code, and you could log into my computer and watch me. Either option works.

I’ve tried other applications, such as Go2mypc and logmein, but… they seem to be bigger, harder to use, and they want to charge for the more premium features, whereas this system is free. The reason this is free, by the way… It uses p2p to do it’s file transfer/synchronization at no bandwidth cost to the provider, UNLIKE the other comparable services which have to provide all access through http instead, which is costly.

Anyways, give it a shot. Anyone need some remote computer work done so I can test the abilities of this new product? If so, just leave me a comment on when I can reach you and be sure to leave my account good feedback in case I want to use this for new corporate contracts or anything someday.